Terms and conditions

Welcome to Jasmine Gold Creams. Please read these terms and conditions carefully as they govern your use of our website and your purchase of products from us. By placing an order, you agree to be bound by these terms.

our products do not contain any hazardous materials.

Product safety and usage

At Jasmine Gold Creams, we ensure that all our personal care and cosmetic products are safe for consumers. They are designed for normal and reasonably foreseen usage. We recommend performing a patch test before full application, especially if you have sensitive skin. While our products are crafted with natural ingredients for optimal skin health, we cannot be held responsible for misuse or allergic reactions. Should you have any concerns, please consult a healthcare professional before use.

Returns and refunds policy

We are confident you will love our organic day and night creams. However, if for any reason you are not completely satisfied, Jasmine Gold Creams offers a 14-day money-back guarantee. To initiate a return, please contact our customer service team within 14 days of receiving your order. Products must be returned in their original condition and packaging. Once we receive and inspect the returned item, a full refund will be processed to your original payment method. Please note that return shipping costs are the responsibility of the customer.

Data protection and privacy

Your privacy is paramount to Jasmine Gold Creams. We are committed to protecting your personal details, including your address and payment information. All customer data collected through our website is securely stored and protected in accordance with the Consumer Act of the United Kingdom. We do not share or sell your information to third parties. For more details on how we handle your data, please refer to our full privacy policy [[website]]/privacy-policy.